Communication skills training

The #1 barrier to organizational effectiveness is poor communication. Give your staff the skills to break through communication gaps and build better relationships with customers and team members.

Success Signals 

How you communicate determines whether others will listen receptively or tune out. To send your message in ways that resonate with others, you need to "turn on" your Success Signals. Select from the sessions below to create a comprehensive workshop that works best for your team.

Session 1: Understanding Communication Styles to Send “Success Signals”

The secrets to better communication are recognizing and adapting to the communication styles of others, and being aware of the signals they need us to send for increased understanding. In this enlightening workshop, you’ll learn that it often isn’t what you’re attempting to communicate, but how.

Note: Fee for course materials.

Who should attend:

All associates

Learning objectives:

  • Work with people of different communication styles to maximize effectiveness, minimize conflict and stress
  • Gain commitment and cooperation
  • Improve team interactions and effectiveness
  • Recognize and adapt to the dominant communication styles

Approx. length:

Classroom – 90 minutes to 2 hours
Virtual – 60 minutes

Session 2: Managing Conflict with Style

Studies show 70% of those who fail at work do so for 1 reason: They don’t relate/communicate well with others. Conflict, strife and opposing points of view are facts of life. You can’t change them, but you can change the way you react.

Prerequisite:

Understanding Communication Styles to Send “Success Signals”

Who should attend:

Associates, managers

Learning objectives:

  • How to communicate with other people’s styles
  • How stress affects your communication style
  • Ways to minimize conflict

Approx. length:

Classroom – 90 minutes to 2 hours
Virtual – 60 minutes

Interested in this training opportunity?

Get in touch with your MGIC representative or complete our specialized training kickstarter form to get the ball rolling.

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