Specialized training team
Meet our trainers
As a valued customer, you can take advantage of one of our most powerful resources: expert trainers who help build your team’s skillsets and grow your business. Get to know the pros delivering essential industry knowledge in the areas of technical training, communication skills and customer experience. To leverage the power of this training, contact your MGIC account representative.
Jeff Platfoot
Leading MGIC’s training team for over 20 years, Jeff Platfoot has over 35 years of experience in the mortgage industry, including in positions in sales/origination, underwriting and underwriting management. Much of his focus today is on delivering MGIC’s best-in-class specialized training curriculum, teaching the key skills, techniques and best practices needed to build your team’s confidence within essential areas of industry knowledge.
Jeff is passionate about helping mortgage professionals to compete in today’s fast-paced lending environment. He loves to help customers develop a depth of understanding on a wide range of topics, including origination, loan products, industry updates and processing.
Sandra Sweeney
With over 35 years of experience, Sandra Sweeney is a mortgage industry veteran. She has a deep understanding of and appreciation for the various roles in the industry after having worked in operations, loan origination, underwriting and management.
Now a senior customer trainer and program designer, she facilitates many of MGIC's national webinar courses. Sandra’s live and on-demand webinars focus on critical industry subjects, such as the fundamentals of the mortgage process, how MI works, topics involving self-employed borrowers, how to review an appraisal, and more.