Customer experience training

Creating an exceptional customer experience is a major priority for businesses today. Help your staff learn how a positive customer experience builds long-term customer loyalty.

Cross-Referral Strategies: Optimize Your Organization’s Offerings

Walk away with enhanced knowledge of this important sales technique and learn strategies to effectively cross-sell to your existing customers. Discover how cross-selling can build customer loyalty, improve profitability and develop more referral leads while offering solutions to common problems.

Who should attend?

Loan officers, loan officer assistants

Learning objectives:

  • Define cross-selling and identify the benefits to you, your customer and your employer
  • Debunk common roadblocks and barriers that prevent us from cross-selling
  • Uncover the dangers of not cross-selling
  • Outline 6 steps to mastering cross-selling

Approx. length:

Classroom – 60 minutes
Virtual – 60 minutes

Interested in this training opportunity?

Get in touch with your MGIC representative or complete our specialized training kickstarter form to get the ball rolling.

Back to specialized training home page

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