COVID-19 and your businessUpdates regarding how COVID-19 impacts our underwriting and servicing processes will be posted on this page.
Underwriting and Servicing GuidanceAs Fannie Mae and Freddie Mac share COVID-19 origination and servicing guidance, we’ll post guidance regarding our implementation here:
As stated in our Underwriting Guide, our COVID-19 temporary policies expire when the GSEs’ COVID-19 temporary policies expire. In alignment with the GSEs’ announcements on Feb. 15, 2023, we’ve immediately retired our COVID-19 temporary underwriting policies.
Our COVID-19 plan
At MGIC, we have a Crisis Management Team and a Pandemic Plan to help prepare us for these types of events.
As part of our plan, we closely monitor communications from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and other health organizations, as well as local and federal government agencies, to help us respond properly. Our goal is to be conservative and well-prepared when it comes to the health and safety of our employees and customers. With this in mind, we are temporarily suspending all in-person sales calls and conference participation. Should we make additional adjustments to our operations that may impact you, we will let you know.
This is a time of uncertainty for all of us, but you can be certain that our dedication to you and your business remains unchanged. When you need quick answers, contact Customer Service (1-800-424-6442) or your Account Manager. Even though our sales team won’t be able to meet face-to-face, they stand ready to assist you with your mortgage insurance needs. Call, text or email. We are here for you.
Thank you for doing business with MGIC.
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